Shipping & Returns

UK SHIPPING

2 - 5 Day Shipping - Free*
1 - 2 Day Shipping - from £3.90

*Spend over £50 for free UK Shipping. Excludes furniture. 

WORLDWIDE SHIPPING

EU Shipping - from £12.00 
International Shipping - from £15.00

Calculate shipping on the cart view page after adding items.

LONDON STORE COLLECTION

Collect orders from our London Store in 2 - 5 days. Same day if all stock is available. You'll receive an email notification once your order is ready.

TAXES & CUSTOMS CLEARANCE

EU orders under €150
We'll charge EU taxes. No customs clearance fees.

EU orders over €150 and non-EU Countries
We'll remove UK VAT (20%) at checkout. These orders are subject to local taxes, duty and clearance fees.

Germany & France
Duties, taxes + fees can be pre-paid on most orders. Select the prepaid shipping method at checkout when available.

Some products have customs restrictions. You must check local laws before ordering.

RETURNS/EXCHANGES

Ordered something and changed your mind? Most of our items can be returned or exchanged with 30 days. Exclusions apply to gift cards and custom made products. Start your return at: regulation.co.uk/returns

DISCREET & SUSTAINABLE PACKAGING

Your order will be shipped in a plain discreet padded envelope or box with additional padding and protection. We use paper-based and recycled postal packages whenever possible.

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